Canadians, use coupon code LOONIE for exclusive discount to offset the exchange rate

Shop policies

Returns and exchange details

If you are unhappy with your item (s), please notify me within 7 days of reception. Please do not send item(s) back without messaging me first. We can discuss refund.
Please note that shipping costs are non-refundable and are the buyer's responsibilities. Return shipping costs are also the buyer's responsibilities.
The item will be refunded in full once it arrives at my studio in good condition. If your item arrives in pieces (broke during shipping), contact me within 3 days of reception. For a refund,  I need pictures of the item as it arrived IN THE ORIGINAL SHIPPING BOX. Most of the orders are insured for their market value. Please let me know as soon as possible if your order was stolen, lost, or arrived in poor condition. I will then start a claim for the insured amount with the postal services. Because I often make original and one of a kind pottery, replacements are not available.

PAYMENT and Cancellations

* Orders can only be cancelled until they are shipped. 
* Canadian customers outside Alberta are responsible for paying their own provincial taxes.
* International customers are responsible for any extra custom fees and taxes.
My goal is full customer satisfaction - please contact me!